Terms and Conditions
The term ‘[business name]’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is The QofH Ltd. 20 Market Hill, Southam, Warwickshire, United Kingdom, CV47 0HF. Our company registration number is 12972864 registered in the United Kingdom. The term ‘you’ refers to the user or viewer of our website.
This website and its content is copyright of The QofH Ltd © The Queen of Hearts 2021. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Terms and conditions for website usage
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Prices are subject to change at any time and without prior notice.
Company reserves the rights to lower or increase price of any product at any time without prior notification.
Picking & Packing
Picking of orders may take 1-6 days or even more depending on different factors. If you have urgency, please let us know. We will try our best to accommodate.
In case you have any events planned, we will suggest you to order at least 10 working days in advance , to make sure we can pick and dispatch on time.
Orders paid for before 1pm are dispatched same working day, Monday to Friday. Any orders paid for after 1pm on Friday or over the weekend will be dispatched on Monday, except bank holidays.
Standard shipping within the UK is via Interlink,UPS next day service. Majority of orders are delivered next working day except for Ireland, Isle of White and Scottish Isles for which delivery takes 2-3 working days.
Orders sent to destinations within the EU are sent via Interlink DPD, DHL, UPS.
Delivery can be expected within 3-5 working days.
Orders sent to destinations outside the EU are sent via DHL, Fedex or UPS (whichever offers lowest charge). Delivery can be expected in 7-12 working days.